OFFICE

FitMe, DHAKA

11, Shahid Tajuddin Ahmed Shoroni,

Moghbazar, Dhaka-1216

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I place order at FitMe?

Placing an order on FitMe is incredibly easy. Just follow these simple steps:

  1. Browse our FitMe website to find the product you desire.
  2. If you just want to buy ONE product, select color/size and quantity and  just click on 'Buy Now' button. It will take you to the cart page immediately. Then follow the below steps 6-8.
  3. To buy more than one product, just select color/size and click "Add To Cart" for the first product you wish to buy. In the same way, add more products to your cart, browse other desired products and simply add them by clicking "Add To Cart".
  4. Once you have added all your desired products to the cart, go to the cart and select the items you want to order.
  5. Click the "Proceed to Checkout" button.
  6. Choose your preferred delivery location area. If you have any coupon voucher codes, this is the time to apply them.
  7. If you choose to pay 'Cash on delivery' please select the option. It will show you courier deposit amount to pay now with balance amount to be paid on delivery. You can also pay the full amount by deselecting 'cash on Delivery' option. Select your preferred payment option and follow the instruction there. Once you complete the payment and give the required Number and Transaction No., please place the order by clicking 'PLACE ORDER' button. 
  8. After confirming the order and completing the payment, you will receive a confirmation notification through SMS/email to inform you that your order has been successfully placed.

With these easy steps, you'll have your order placed on FitMe without any hassle. If you need any help please do not hesitate to contact our hotline.

Will I receive the same product that I see in the picture?

Yes, it is guaranteed. However, in case of shipment of wrong item by our mistake, we will replace it without additional cost.

Please note that slight variations in color and appearance may occur between the displayed product and the actual product due to factors such as photographic lighting and differences in viewing devices. We strive to accurately represent the products on our website, but please be aware that the color you see may slightly differ from the actual color of the product. Additionally, there may be other minor variations in the product's appearance. We appreciate your understanding in this matter.

Where can I view my sales receipt?

Once you place the order, the receipt/invoice will be sent to your registered e-mail address. If you do not see this, please check your spam/update/other folders and add any mail from ara-goods.com to your address book to ensure future delivery. For any issue, please feel free to contact us.

How can I return an item?

Please see our Return & Refund Policy.

Where can I ship my order?

We ship in all 64 Districts of Bangladesh. If you need international delivery, please contact us.

Does FitMe has other offices?

Yes. We have offices in Khulna, Bangladesh and Dubai, UAE.

Khulna: 11, Housing Estate, Khalishpur, Khulna.

UAE: 29 Al Nahda Street, Burdubai, Dubai.

Phone: +971563883001

Who are behind FitMe?

FitMe was initiated by Entrepreneur ASM Muradullah. Please visit BusinessHelpBD to know more. 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS